Last Updated: July 2026 | Effective Immediately
At ScribeMuni, we aim to provide a transparent and seamless experience for UPSC CSE candidates using our automated answer evaluation portal, syllabus tracker, and mentorship tools. Please read our cancellation and refund policies below carefully.
You can cancel your recurring monthly or yearly subscription at any time. Cancellation can be managed directly through the SaaS Portal Billing tab by logging into your account. Upon cancellation, your active subscription benefits (such as monthly evaluation credits and premium tools) will remain available until the end of your current billing cycle, and no further recurring charges will be made.
Due to the nature of digital goods and immediate utilization of computing resources (for instant optical character recognition (OCR) parsing, AI structural analysis, and score card compilation), all payments, subscription purchases, plan upgrades, and credit top-up package purchases are final and non-refundable.
Subscription evaluation credits are issued at the start of each billing cycle. Unused subscription credits do not roll over to the next month or year and will expire at the end of the active billing period. Credit add-on packages (top-ups) purchased separately do not expire and will remain on your account balance as long as your account remains active.
If you believe you have been charged in error, experienced a duplicate transaction, or faced a prolonged technical outage that prevented platform access, please reach out to our billing team at support@scribemuni.com within 7 days of the charge. We review support inquiries on a case-by-case basis to ensure candidate satisfaction.